Transform your business communications with modern unified telephony solutions that seamlessly integrate Microsoft Teams calling capabilities with best-in-class SaaS telephony services for a truly connected experience.
In today's fast-paced business environment, communication is key to success. Our Unified Telephony services combine the power of Microsoft Teams calling with enterprise-grade SaaS telephony solutions, creating a seamless communication experience that enhances productivity and reduces costs.
Whether you're looking to modernize your existing phone system, integrate with Microsoft 365, or implement a completely new unified communications strategy, our experts will design and deploy the perfect solution for your business needs.
Leverage the full power of Microsoft Teams for voice calling, combining familiar collaboration tools with enterprise-grade telephony capabilities.
Complete cloud-based phone system integrated directly into Microsoft Teams, enabling voice calling, voicemail, and call routing.
Connect your existing telephony infrastructure to Microsoft Teams, maintaining current phone numbers while gaining Teams functionality.
Extend your business phone system to mobile devices, enabling seamless communication whether in the office or remote.
Comprehensive call analytics and reporting tools to monitor performance, track usage, and optimize your communication strategy.
Access the latest in cloud telephony technology with our curated selection of best-in-class SaaS telephony platforms, tailored to your specific business requirements.
Modern cloud-native telephony platforms that scale with your business and provide enterprise-grade features without the infrastructure complexity.
Leverage powerful APIs to integrate telephony capabilities directly into your business applications and workflows.
Next-generation telephony with artificial intelligence capabilities for enhanced customer experiences and operational efficiency.
Experience the transformative benefits of truly unified communications that bring together voice, video, messaging, and collaboration in one seamless platform.
Discover how businesses across industries are leveraging unified telephony solutions to improve communication, reduce costs, and enhance customer experiences.
Large organizations streamlining communication across multiple locations and departments.
Customer service operations requiring advanced call routing, queuing, and analytics capabilities.
Organizations with distributed teams needing seamless communication regardless of location.
Customer-facing businesses requiring reliable communication and exceptional customer service.
Our proven methodology ensures a smooth transition to unified telephony with minimal disruption to your business operations.
Comprehensive analysis of your current communication infrastructure, requirements, and objectives to design the optimal solution.
Setup and configuration of your chosen unified telephony platform with custom settings tailored to your business needs.
Thorough testing of all functionality to ensure everything works correctly before going live with your new system.
Careful migration of your existing phone numbers and data, followed by the go-live phase with full support during transition.
Comprehensive user training and ongoing support to ensure your team maximizes the benefits of the new system.
Let ICB Solutions design and implement a unified telephony solution that enhances productivity, reduces costs, and provides the flexibility your business needs to thrive in today's digital world.
Email us at Enquiry@icb.solutions for a consultation